Price Match Policy

At Lilly's boutique London, we are committed to offering you the best prices. Our Price Match Guarantee ensures that you get the best deal possible. Please read the following terms and conditions to understand our policy:

Eligibility Criteria
1. **Online Price Match Only**: Our Price Match Guarantee applies exclusively to online prices. We do not match prices found in physical stores or other offline channels.

2. Our price match guarantee offer applies to the products that are available on our website only, we do not offer this price match guarantee at our physical store(s).

3. Full Price Items: We will only match the prices of full-price items on our store. Discounts, promotional offers, and clearance prices from other websites are not eligible for our price match.

Requirements for Price Match
To qualify for a price match, please ensure that the following conditions are met:

1. Identical Item: The product must be identical in terms of brand, model, and specifications.

2. Availability: The product must be in stock and available for immediate purchase on both our website and the competitor's website.

3. Screenshot Submission: Customers must provide a clear screenshot of the competitor's price, including the date and time the screenshot was taken. This can be submitted via email to info@lillysboutiquelondon.com or through our online contact form.

How to Request a Price Match
1. Find the Lower Price: Locate a lower price on a qualifying website for an identical product.

2. Capture a Screenshot: Take a clear screenshot of the competitor’s price, ensuring it includes the product details, price, and date/time.

3. Contact Us: Send the screenshot along with the product details to info@lillysboutiquelondon.com or use our online contact form. Please include your contact information and any relevant order details if you have already purchased the item from us.

4. Verification: Our team will verify the information provided. If the lower price meets our criteria, we will match the price.

Terms and Conditions
- The Price Match Guarantee cannot be combined with any other promotions, discounts, or offers.
- The policy applies to the final price after any taxes, shipping, or other fees.
- We reserve the right to limit quantities of price-matched items.
- The competitor must be an authorised UK-based retailer with an online presence.
- We do not price match auction sites, marketplace sellers, membership clubs, or third-party sellers on platforms like Amazon or eBay.
- Price match requests must be made before purchase.

We strive to make your shopping experience with us as smooth and rewarding as possible. If you have any questions about our Price Match Policy, please contact our customer service team at 07809685294 or info@lillysboutiquelondon.com.

Thank you for choosing Lilly's Boutique London!